Client Experience & Satisfaction
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- Over 95% of adolescents agreed or strongly agreed that her primary therapist seemed knowledgeable and skillful.
- 89% of adolescents were satisfied with the care she received from her psychiatrist.
- 100% of adolescents experienced the medical team to be empathic and compassionate.
- 100% of adolescents agreed or strongly agreed with the statement “my treatment needs were understood by my treatment team and staff and I worked on issues that I identified as important to me.”
- Over 97% of adolescents would recommend treatment at Clementine if they knew someone that needed treatment.
- 100% of adolescents agreed or strongly agreed that her treatment experience was beneficial to her recovery process.
- 100% of parents were satisfied in their communication with their daughter’s primary therapist and would recommend that primary therapist to others.
- Almost 97% of parents experienced their daughter’s medical team to be empathic and compassionate.
- Almost 91% of parents felt their daughter’s discharge plan accurately addresses her unique individual needs.
- 97% would recommend Clementine if they knew someone that needed treatment.
*Data taken from adolescents and parents that completed treatment at Clementine December 2014 – June 2015
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